Privacy policy

Your privacy is extremely important to us. This Privacy Policy explains how FISHEATO collects, uses, and protects your personal information when you visit or place an order on www.fisheato.com.

1. Information We Collect

A. Personal Information

When you place an order or contact us, we may collect the following details:

  • Full Name

  • Phone Number

  • Email Address

  • Delivery Address

  • Payment Information

  • Order & Transaction History

B. Non-Personal / Technical Information

We may also collect technical data to improve your experience, such as:

  • Device information

  • Browser type

  • IP address

  • Cookies and usage data

  • Shopify analytics data

2. How We Use Your Information

We use the information collected to:

  • Process, confirm, and deliver your orders

  • Send order updates and customer support messages

  • Improve website performance and customer experience

  • Ensure secure transactions and prevent fraud

  • Provide offers, promotions, and marketing updates (optional & unsubscribable)

3. Data Protection & Security

We take strong measures to keep your information safe, including:

  • Shopify’s secure and encrypted systems

  • SSL-protected website

  • Secure third-party payment gateways

  • Limited and restricted access to sensitive data

We do not store your payment details.
All payments are processed securely by authorized third-party providers (Bank/Wallet/Payment Gateway).

4. Sharing of Information

FISHEATO never sells or trades your personal information.

We may only share limited information with:

  • Delivery partners (for order dispatch and delivery)

  • Payment gateways (for payment processing)

  • Shopify and analytics tools (to improve site performance)

All third-party partners follow strict confidentiality and data-security standards.

5. Cookies & Tracking

Our website uses cookies to:

  • Improve website functionality

  • Save your preferences

  • Analyze traffic and user behavior

You may disable cookies through your browser settings if preferred.

6. Your Rights

You have the right to request:

  • Access to the information we store

  • Updates or corrections to your data

  • Deletion of your account data

  • Removal from marketing or promotional messages

To request any changes, simply contact our support team.

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated date.

8. Contact Us

If you have any questions about your privacy or data protection, please contact:

FISHEATO Customer Support
📞 +92 300 9631418
📧 info@fisheato.com
🌐 www.fisheato.com